Privacy Policy

Your privacy is important to us. This policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

Information you provide

We collect information that you give us directly, such as:
• Name
• Email address
• Billing and shipping details
• Order information
• Messages you send through our contact forms

Information collected automatically

When you visit the site, we collect some technical data, such as:
• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the site
• Cookies that help the site function and remember your preferences

Cookies

Cookies help improve your experience. Some cookies are essential for the site to work. Others help with analytics or remembering your settings. You can disable cookies in your browser, but parts of the site may not function correctly.

How We Use Your Information

We use your information to:
• Process and deliver your orders
• Communicate with you about purchases and inquiries
• Improve our website and services
• Provide customer support
• Prevent fraud and protect our business
• Send updates or marketing messages if you choose to receive them

We do not sell your personal information.

Sharing Your Information

We may share information with trusted third parties who help us operate our business, such as:
• Payment processors
• Shipping carriers
• Website hosting and security services
• Analytics providers

These partners receive only the information needed to perform their work and are required to protect it.

We may also share information when required by law or to protect our rights.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. No method of transmission over the internet is completely secure, but we do our best to safeguard your data.

Your Choices

You can:
• Request access to the personal information we hold
• Ask for corrections
• Ask us to delete your information
• Opt out of marketing emails at any time by using the unsubscribe link

To make a request, contact us at the email address provided below.

Retention of Information

We keep your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

Links to Other Sites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the updated date shown at the top.

Contact Us

If you have any questions about this Privacy Policy or need help with your personal information, please contact us at:
info@jadamsantiques.com